“Feedback is a gift” is an expression with the right intention but maybe too passive of an outcome. Because when we receive gifts, we accept them but we don’t really take an action because of them. If you hear “feedback is an insight,” it should signal more of a data point that you’ll do something

Last year, I wrote a newsletter called “Can Chat GPT write my speech?” And essentially, I said AI can get you to a first draft. Over the last year, as we’ve worked with it and seen others apply it to communication, I would say it\’s gotten better than that. But I also agree with the