Articles

Frosty the VP Was a manager with style With a story here and a story there He engaged listeners all the while Frosty the VP Had a takeaway for every call He made data sing And presentations ring To departments big and small There must have been some magic In those stories that he told […]

You’ve probably heard “feedback is a gift” a time or two across your career. But it doesn’t feel like much of a gift whether you have to deliver the feedback or receive it. There’s joy in giving, especially this time of year, but we find little joy in year-end reviews or development discussions. In fact,

We’re often asked about managing a listener who isn’t in the room with you. And, we ask in return: Well, are you talking to them virtually or remotely? That almost always draws a quizzical look. Virtual vs Remote Communication To solve the confusion, we clarify how we think about the two communication mediums. Remote communication

One of the questions we hear at the midpoint of a workshop or coaching engagement is: “How do you know so much about our business?” There are some companies that we know well, but what we tell many groups is it feels like we know you because we’ve shifted your storyline to what your listeners